20 October 2010
The Stuff Magazine 2010 Dining Awards
29 September 2010
From the Archives: My Dirty Secret -- I Like the New Bar that Killed the Old Man Bar
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| Sullivan's Pub, Charlestown, MA |
MY DIRTY SECRET: I LIKE THE NEW BAR THAT KILLED THE OLD MAN BAR
By MC Slim JB
[originally published in Boston's Weekly Dig, November 16, 2005]
Everywhere I turn these days, someone’s howling about the death of the neighborhood bar. Longstanding hangouts like the Littlest Bar on Province Street in Downtown Crossing are headed for oblivion, or worse, conversion into upmarket boîtes. The new Alchemist Lounge that will soon replace Triple D’s in Jamaica Plain is still under wraps, but the name alone is enough to nauseate the folks who’ve been drinking in that spot for 15 years. They can guess what The Alchemist will be like: soigné bartenders straining pink concoctions into delicate glassware, small nibbles of weird ingredients at $10 a plate, alien downtempo electronica wafting from a DJ booth in the corner.
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| Triple D's, Jamaica Plain, MA |
Consider the venerable Sullivan's Pub in Charlestown, just down Main Street from the yupscum fine-dining hellhole that Olives has become. One night, my crew and I sat drinking draft High Lifes and watching the Bruins on the tube while two retirees shared a half-hour harangue about the game that slowly boiled into a shouting match over the merits of some long-retired winger. The barman insisted they take it outside, and they did, proceeding to swap four or five slow-motion punches, then fall down and wrestle feebly on the sidewalk for ten seconds. Then they helped each other up, dusted themselves off and shakily returned to resume drinking and yakking, which is how we left them two hours later. I’d guess they were both about 68 years old, friends since they were five. Now that’s an Old Man Bar.
I’ve bent an elbow in a few nearly-forgotten Boston saloons. How many Back Bay residents ever ventured into Jack Lynch’s Webster Lounge on Dalton Street? That crepuscular little cave featured Fifties-vintage rec-room paneling, the same five ancient patrons glued to stools molded to their buttocks, and a jukebox of 45s unchanged since the “Theme from Hawaii Five-O” was a hit. Better yet, I could get a Scotch and soda for $1.60, no brows furrowed at my mangy vintage threads, and the same surly service that the regulars got from the ex-boxer-looking barkeep in the ratty black bow tie. Here’s the odd thing: that singular Old Man Bar whose passing I mourned is now Bukowski Tavern, a place I admire for its hundred-strong selection of beers, ear-splitting punk-rock soundtrack, and decent, cheap food.
The Hammond Lounge in Brookline was a similar haunt, a seedy dump plopped in the middle of a nice block, windowless and cigarette-befogged. My brother-in-law and I nearly cried the day the smoking ban and creeping rents finally killed it for good, buying our last $2 Buds and some logo-emblazoned sweatshirts that had been stapled to the wall for years and took 20 washes to get the nicotine reek out of. I still miss it, but I also really enjoy its successor: the Washington Square Tavern, a convivial, upscale pub serving excellent, unfussy fare.
Which isn’t to say that these places were all chummy. I once strolled into the Windsor Tap near Kendall Square one sunny Saturday with a pal, looking to enjoy a cold one and check the Sox score. What seemed not-too-dubious from the curb turned out to be dark and dank within, airless and claustrophobic. A knot of leathery, inky bikers across the bar gave us the cold fish-eye. We ordered longnecks from the stony barman (“Um, no glass, thanks”), downed them in two minutes and fled. A friend who lived around the corner winced at us later: “The Windsor? That’s the best place in Cambridge to pick up an eightball and a stab wound.”
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| The B-Side Lounge, Cambridge, MA |
The B-Side Lounge is a favorite example, and not just because it superseded a harrowing bucket of blood (the aforementioned Windsor). I love it because it features some of the most serious, skilled bartending in the city. Spirits are top-notch, fruit juices fresh-squeezed, each carefully-crafted drink served in the proper ice-chilled glass. The cocktail menu includes classics as well as creative updates of standards like the Stardust: Nicaraguan rum, fresh lemon juice and the rare, violet-tinged Parfait Amour. These guys know why you shake some drinks and stir others, that Manhattans are traditionally made with rye whiskey, and what my usual is, even when I haven’t been by in a while. The fact that the food is good -- solid, modestly-priced New American served up by a cute and sassy waitstaff ‘til the wee hours -- is a bonus. A cast-iron skillet of baked gouda with garlic crostini ($10.50) makes a rustic fondue: hearty, delicious, easy to share standing at the bar. Brunch is also fantastic and served until 4pm for late Sunday risers.
The Mission Bar and Grill supplants the old Choppin’ Block Pub, long a hideous, dingy slab of a building that nevertheless was a versatile venue for live jazz, hip-hop, noise and metal. Now fronted with wide, tall windows, The Mission is warm, airy, inviting. The menu is American bistro by way of Irish pub. A perfectly cooked medium-rare burger ($9) has a beautiful char, grilled red onions and mushrooms, a good roll and a side of fine fries. Sweet-natured staffers pull pints at the long wooden bar while the game blinks from flatscreens, and small groups and couples fill the tables. A few Choppin' Block veterans rub elbows with the college kids and new homeowners. Seems they’ve forgiven the slick changeling that took their ugly old baby’s place. That amazing burger probably helps.
I’m too young to remember the scary juice joint that the current Franklin Café replaced. Long before they received the odious label “SoWa,” the adjacent blocks hosted dozens of decrepit rooming houses, and the Franklin opened daily at 6am to a brisk shot-and-beer trade. That onetime war zone was gentrified away years ago, and the area now risks teetering too far the other way into pricey, vanilla dullness. With its United Nations mix of straights and gays, the Franklin is now the throwback to an edgier, more diverse South End. It remains a godsend: a softly-lit space with booths, great cocktails, cool music on the sound system and a creative menu served ‘til 2am. The turkey meatloaf with fig gravy ($14) is as satisfying as it was before the tight-assed empty-nesters from Wellesley and Weston started to drain the funkiness out of the neighborhood.
I witnessed one indelible example of the Franklin's unique charm on the night a cherubic blond bartender decided she’d had her fill of some yelling-into-his-cellphone suit who was dumb enough to insult Southie, her boyfriend's 'hood. She flew out from behind the stick, and with a series of sharp forefinger jabs to his chest -- “GET! [poke] the FUCK! [poke] OUT! [poke] of my BAR! [poke]” -- drove him stunned and backpedaling right out the front door. It was a glorious moment; we practically cheered. No one wanted that jackass in our place. Hmm, maybe I do have an old neighborhood joint to defend after all.
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| The Waltham Tavern, Boston, MA |
26 July 2010
“I'll Have the Château Menino, Please”: Tap Water vs. Bottled in Boston Restaurants
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| Photo courtesy of desktopwallpapers4.me |
The reasons this is a terrible practice are obvious:
- Bottled water is not green. Most bottled water has a huge carbon footprint: it has to be shipped from far away, and consumes a glass or plastic bottle that may not get recycled.
- Bottled water does not necessarily taste better than tap, especially here. Tap water in most of Greater Boston comes from the Quabbin Reservoir, which many professional water tasters (yes, they exist) rank among the country's best-tasting, along with New York City and Salt Lake City. Certainly to my palate, our tap water tastes better than mass-market waters like Aquafina and Dasani, water from who-knows-where bottled by PepsiCo and Coca-Cola, respectively. That junk tastes like the plastic bottle it comes in.
- Times are tougher. Encouraging what once might have seemed like a harmless indulgence, a bit of living large, is more unseemly when diners are pinching their discretionary pennies.
- Pushing bottled water feels like a clip-joint tactic. Starting off the meal with a crude attempt at bill padding is the restaurant equivalent of asking a first date, upon collecting them at their doorstep, “So, you gonna put out for me tonight, or what?”
Others, including Trattoria Il Panino and Cafe Pompeii, brazenly refuse to serve tap water, a practice which may be illegal here. I know that France and some US municipalities legally require restaurants to offer tap water on request. So far, I have been unable to verify whether Boston or Massachusetts statutes do the same.* But even if it's legal, refusing to serve tap water flouts local custom, and just plain feels sleazy. I don't buy the excuse that you don't have the space for glassware or enough dishwashing capacity: if the South End's teensy Delux Cafe can serve tap water, so can you. I wouldn't object to a small surcharge, say, a buck or two per table, to cover your costs. But forcing me buy bottled water is scummy. It makes me hate you and want to shun your business on principle.
Some restaurants recognize the offensiveness of pushing bottled water and have seized it as an opportunity to demonstrate their commitment to local products, sustainability, and general non-swindling hospitality. Rendezvous in Central Square, the wonderful, locavore-before-everyone-jumped-that-bandwagon New American restaurant in Cambridge, presciently got out in front of this issue, documenting its rationale for doing so in this excellent blog essay. Two newer restaurants, The Russell House Tavern, a fine gastropub in Harvard Square, and Post 390, a swank Back Bay "urban tavern", offer filtered tap water, with or without gas, for free or a nominal charge. Bravo!
As the Great Boston Water Panic of 2010 demonstrated, you don't always know what you've got until it's summarily interrupted by a giant blown water-main coupling. I think our four-day outage probably reinforced to many Bostonians just how wonderful it is to have abundant, low-cost, great-tasting tap water. I happily consume Quabbin tap water at home, and thanks to a recent investment in a SodaStream home carbonation system, no longer buy environmentally-hostile bottled seltzer, either. There remain few good reasons not to do the equivalent in restaurants.
Go ahead and drink bottled water if you actually prefer it: I have a few European ex-pat friends who still do so out of long habit. But the rest of us should lustily, proudly respond to the “Bottled or tap?”question with “Source Municipal” or “Château Menino [or whatever the local mayor's surname is]", two droll French expressions for tap water. Or do as a friend of mine does, and counterpunch any implied sneer with a sniffy “Local water, please.” If enough customers do this, perhaps more Boston restaurants will get the message: pushing bottled water is so very last century.
* If you have an expert opinion to offer on the legality of restaurants refusing to serve tap water in Boston or elsewhere, please drop me an email at mc dot slim dot jb at gmail dot com.
24 May 2010
10 Critical Website Mistakes That Boston Restaurants Make
But apparently my barb didn't have much effect, perhaps in part because it lacked specifics. Let me redress that by citing my ten biggest pet peeves with Boston-area restaurant website designs, this time calling out a few flagrant sinners (and recognizing a few saints). My examples focus on some of Boston's more expensive and/or popular restaurants, as they have more to lose with a bad website than the neighborhood taquería, and can afford to do better.
Note that my slagging a website doesn't mean I think the restaurant itself is terrible – in fact, I like most of these places, love some of them. Also, I'm aware of my own website's homely design, but I blog for fun, not profit. If a reader thinks, “Damn, MC Slim JB's site is awful: I'm going somewhere else more user-friendly,” I don't lose revenue. Restaurants that repel customers with these fundamental flaws are kissing off potential business:
- Unsolicited music. Landing-page music was a novelty in 1998, an annoyance by 1999: users have hated this stupid trope since the days of the Hamster Dance. For the unwary surfer, it also announces to coworkers that he's researching his evening plans when he should be finishing his TPS reports. Not cool. The culprits are countless, but let's throw Da Vinci and Tapeo under this particular bus.
- A site that doesn't work on smartphones. Blackberries, iPhones, and many other mobile devices (like iPads) don't support Flash, so Flash-based restaurant websites aren't addressing a segment that include many business travelers, well-heeled diners, and other coveted customers. The offenders on this score are also legion; I'll single out two very popular restaurants that are among my favorites but that I'd expect to be hipper to this problem: Toro and Coppa.
- Lack of essential information on the home page. At a minimum, users should see the restaurant's address, phone number, hours of operation, and a link to an online reservation service like OpenTable (if offered) without having to click another link. Better yet, include those basics on every page. Sinners: Meritage, Blue Ginger. Saints: Hungry Mother, Union Bar & Grill.
- Missing menus. It is incredibly useful to see today's actual bill of fare, beer list, cocktail menu, and especially the wine list: I may need to research that perfect bottle. If you don't display all your current menus, at least offer good, representative samples. Miscreant: Olives Boston. Solid citizens: Troquet, Rialto.
- No menu prices. This is critical consumer information: nothing sucks the air out of a dining experience before it starts like sticker shock at the table. In an age where websites like MenuPages are posting scans of your menus online, it's ridiculous not to include prices on your own. Obfuscatory: L'Espalier, Locke-Ober. Transparent: Radius, Hamersley's Bistro.
- Unwieldy navigation controls. Many designs require users to precisely mouse over narrow menu bars or grab little sliders to scroll down the page. Clicking and dragging a slider just to read a menu is annoying even on a laptop with a big screen and mouse, can be painful on a compact netbook, and often doesn't work at all on a smartphone. Patience-tryers: Barbara Lynch venues like Menton, No. 9 Park, and The Butcher Shop.
- Videos and busy animations that force users to wait while every page loads. I expect many users wish they had spare time to admire your web designer's Flash animation skills, but most don't, so stop annoying them. Give them the information they're seeking quickly, without the frippery. Egregious offenders: Strega Boston, Via Matta.
- A menu that requires the user to download a five-megabyte Adobe Reader file. This is more typical of chain outlets and lower-end restaurants that simply scan their print menus rather than coding them in HTML. This is not only glacially slow to load, but can look cheap. Bandwidth hogs: Miel, Skipjack's.
- An online menu design that makes users click on separate links for each course (appetizers, soups, salads, entrees, desserts.) There's rarely a good reason to make anyone click more than once to see the whole dinner menu. Carpal-tunnel inducers: Oishii Boston, Bokx 109.
- Pop-up windows. Most web browsers assume that pop-up windows are ads and so automatically block them. It's plain stupid to try to deliver important information about your restaurant this way. Blockheaded: Mooo....
- Bonus mistake #11 (with a tip of the lid to Leila Cohan of Grub Street Boston): Websites that can't handle different browser window widths. The aforementioned Coppa shouts at you with an uppercase error message to resize your browser if yours isn't open at full width. Eastern Standard Kitchen & Drinks is even ruder: it just resizes your browser window without your permission.
The old Flash-intensive, desktop-oriented website aesthetic is sclerotic, increasingly ill-suited to how a smartphone-toting public uses the web. Don't keep burying the critical information your customers seek under a fog of lounge music, frenetic animation, and slow-loading videos and PDFs. You may well find a pared-down, mobility-enabled approach generates more customer goodwill and actual business than the current generation of busy, noisy, brand-fluffing restaurant websites.
14 May 2010
Good Signs, Bad Signs (You Know We’ve Had Our Share): A Deconstructionist’s Guide to Gauging Restaurant Quality
The following is a collaboration between my good friend Ruth Tobias of the inestimable Denver-based food/drink blog Denveater (tagged herein as Denv.), myself (tagged as MCSJB), Boston blogger Hidden Boston (tagged as HB), and Denver blogger Denver on a Spit (tagged as DOAS).
The idea for the post, the selection of the contributors, and the editing of all our input into a coherent whole was all Ruth's: many thanks to her for her originality, hard work, and supreme cat-herding effort. She is the first-person "I" in this piece. If you see a restaurant name you don't recognize, it's likely in the Denver area.
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I knew the Director and I were in for a long night at the not-surprisingly-now-defunct Mark and Isabella the second we stepped inside and I saw the slogan on the back of a server’s T-shirt: “Got lasagna?” Faux-snark swiped from an ad campaign that had long since been borrowed to the point of grinding cliché did not bode well for the freshness of the dining experience—and sure enough, from the half-hearted service to the even-less-hearted cooking, the meal was a real drag. It occurred to me then that outside of roadhouses and shacks—clam, BBQ, burger, and otherwise—cheeky T-shirts might be an indication that the powers that be were putting the style cart before the substance horse.
When my theory was confirmed at the meh Via della Pace in Manhattan's East Village a couple months back, it got me to thinking about other indirect but generally reliable signs that a place is going to rock or suck. Cheesy Asian pop in an Asian restaurant, for instance: good. Cheesy American pop in an American restaurant: bad. Frank Sinatra in an Italian restaurant: really bad. Sleek logos: good. Gaudy logos: bad. No logos at all: probably bad (assuming it’s a pretentious appeal to insiderly exclusivity—although read on for an important exception). And so on.
It also got me to asking other food bloggers for their thoughts on the subject; here, the authors of Denver on a Spit, MC Slim JB, and Hidden Boston graciously offer up some worthy words to the wise (hey, that’s you!). Which doesn’t mean you should take them entirely without a grain of salt; as MC Slim JB points out, “It's an old Chowhound adage that deliciousness turns up where you least expect it. I am still routinely surprised to find great food in places I figured would be awful, and bad food where I expected joy. And I keep ‘discovering’ great little joints that have been around for years; I just never noticed them or happened by their neighborhoods. So don't take these rules of thumb as durable: there are always exceptions, and pleasant surprises hiding behind ominous first impressions are among the great pleasures of dining out.”
With that said:
+ (PLUS) SIGNS
English—or Rather the Lack Thereof
This may seem fairly obvious, but a good sign when looking for good food is a lack of English. This can start with the customers. If the customers are all talking in a language other than English, then chances are you have found a place that is at least authentic. This can backfire, of course, because if you go the McDonald's on Alameda near Federal; a lot of people may be talking in Vietnamese or Spanish, but you're still in a Wack Arnold's. If the waitstaff doesn't or barely speaks English, then that could be a good sign, too—but that could also happen at McDonald's. So probably the best indication is that the menu is in another language—especially if all or parts of it are not translated. [Conversely, see Dining for Dummies below—Denv.] Also, you probably want to figure out how to order off that part of the menu. Like at Denver’s New Saigon. Ever notice that untranslated page in Vietnamese? The servers often strongly discourage non-natives from ordering from there. Ignore them.— DOAS
A staff that cheerfully labors to overcome language barriers (example: East Boston's Restaurante Montecristo). Actually, that's a red herring: restaurants with little English in the front of the house that don't try to work with my kindergartner's Spanish can be good, too [see: El Taco de Mexico—Denv], but I'm impressed when they bother.—MCSJB
Signage—or Rather the Lack Thereof [an exception to my "no logos" rule—Denv.]
Speaking of signs good and bad, a complete lack of signage is often a good sign. Las Tortugas on Alameda just recently added a sign after years without. This is one of the most authentic torta experiences you will have outside of Mexico. A restaurant not only surviving but flourishing without any kind of advertising can only mean good things. Places like these grow by word of mouth. They have no websites, emails or, at times, even traceable phone numbers. If you are lucky enough to find one, then it is likely that you have stumbled upon something special. Likewise, signs you can't understand are often good.—DOAS
Attitude—or the Lack Thereof
Many restaurants feel the need to cater to every whiny need of its customers at any cost. Others, in the tradition of the Soup Nazi, post a list of rules that owners expect their customers to follow. These places know their food is good. If you are worried about pissing off the restaurant owners or cook, it must be good. When dining at Tom’s Diner in Denver, read the rules and don’t be a pain in the ass. The result? Some of the best Southern fare you can hope for in Denver.—DOAS
A warm, sincere-sounding greeting from the hostess stand immediately upon entering. A flustered, supercilious, or inattentive maître d' is a red flag.—MCSJB
[See: Wild Bangkok—Denv.]
A chef-owned place that closes when the chef goes on holiday (example: Trattoria Toscana near Fenway). The level of professional pride reflected in the implied motto, “If I'm not here cooking, it's not my food,” is generally encouraging.—MCSJB
Tableware—or the Lack Thereof
Environmental awareness has not yet expanded to encompass all restaurants equally. So if you are comfortable enlarging your carbon footprint from time to time in exchange for some good food, then an unfortunate good sign is often paper plates, plastic forks and Styrofoam cups (big ones).
Meanwhile, napkins are fluff. In my own home, napkins are for when guests like parents come over. Paper towels are absorbent and good for dabbing the corners of your mouth, wiping up big saucy spills from the table and sopping up the grease you can't lick off your fingers. A roll of paper towels on each table is a solid sign of good food. The opposite of the paper towel is ultra-thin, almost transparent tissue-paper napkins. I have not seen a lot of these in the States, but in many countries this is the standard. If you grab for a napkin, then need to grab four more to sop up a pea-sized spill, you have chosen well.
[See: Tin Star Cafe Donut Haus—DOAS]
Roots, Part 1: Where Everybody Looks the Same [to the tune of the "Cheers" theme]
Not in the way that all white people look the same, but as in a staff that shares the same genetic makeup. Is sis hosting while bro serves and mom barks orders from the kitchen? Stay. It's going to be good.—DOAS
Son out front, mom in the back. I've run into this setup in many tiny, traditional restaurants, and the results are often wonderful.—MCSJB
[See: Lao Wang Noodle House—Denv.]
Roots, Part 2
A cliché that happens to be true: a crowd of ex-pats in a restaurant serving their homeland's cuisine, e.g., many Thai immigrants dining in a Thai restaurant. Somewhere there must be throngs of Cantonese speakers with lousy taste—the Chinese equivalent of Chili's fans—so their presence at a Hong Kong–style live-tank seafood restaurant shouldn't impress me. But I haven't run into them yet.—MCSJB
[See: Star Kitchen—Denv.]
Places with wheels always get my attention. There is something about an operation that has the potential to be portable that tickles my tastebuds. In Denver, many of my favorite meals come from food carts or out of taco trucks, running the range from Gastro Cart’s gourmet goodies to my favorite hidden loncheras (luncheonettes) in Aurora. Everything tastes better when it comes from a vehicle parked on a street corner or empty lot. As the food truck and cart boom grows in Denver this spring and summer, this might change, but for now, it's a great place to start.
Or: There is a big white canopy tent in a parking lot next to a restaurant. Under that tent is a hunk of red stacked pork loins roasting on a spit with open flame. There are juices dripping off the meat. You probably want to go there.
Also: nothing says Mexican street life (and that in many other parts of the world) like bootleg CDs and DVDs being sold on the street. If there is someone with a rack of CDs leaning against his or her car in the parking lot of a restaurant, that really can only mean good things for the food inside. If there is a guy hawking cheap plastic toys as well? Jackpot. For a special bonus, does the owner let people come in off the street and peddle stuff inside of the restaurant itself? This takes the parking lot theory to a new level, and is not limited to CDs. Tamales, cheese, and tortillas are all fair game. Denver's Taco Mex has it all.—DOAS
Cleanliness, Godliness
A spotless open kitchen where every cook has a tidy mise-en-place. Not every fine dining restaurant that exhibits this orderliness will be good, but an open kitchen without it inevitably disappoints. Also: spanking-clean bathrooms. A restaurant that minds this particular corner of the store reveals something honorable about its character.—MCSJB
Staff: Aptitude and Attitude
"Hi, my name is ____ and I'll be your server tonight." Not the server's fault, I know: this is part of the restaurant's robotic training regimen. But it still sets my teeth on edge every time. A rote phrase of greeting is an unpromising way to start the meal.—MCSJB
Bouncers. Your place may serve food, but it's primarily a nightclub, and nightclub owners virtually never run worthwhile restaurants.—MCSJB
The host who points to your table rather than taking you to it. When hosts do this, it implies that a) they hate their job; b) they don't really care about the customers; c) they are incredibly lazy. In all three cases, it sends up warning signals to the diners.—HBPimped-out servers. Restaurants that drape female servers in tight, revealing uniforms are usually trying to distract you from some unflattering facts about their food. Staring at you, Hooters. —MCSJB
[See, er: Hooters—Denv.]
A server who sits at your table when s/he takes your order. Why do they need to sit at the table? Are they tired? Are they looking for new friends? Either way, it is irritating and vaguely disturbing, especially if the table is tight to begin with.—HB
[See: The Wine Loft—Denv.]
Schtick
The involvement of a professional athlete: their name on the marquee or their ownership stake touted in the restaurant's marketing. I can't think of a single restaurant of this type I've visited that wasn't overpriced, mediocre, or both.—MCSJB
[Elway’s is an exception, but one that proves the rule.—Denv.]
“Tony Gabbagool” shtick. Certain Italian places (example: Strega in Boston’s North End) hype their affinity for heavily-stereotyped American Mafia culture, some going so far as to hire former Sopranos bit actors to promote their restaurants. It's stale, stupid, and borderline-offensive, not a harbinger of quality.—MCSJB
A floor show. Benihana-style teppanyaki, strolling violinists, Fire + Ice falderol (you select ingredients and sauces to be stir-fried in front of you on a giant griddle), and other gimmicks often hide lackluster ingredients behind the zazzle.—MCSJB
Kitschy mismatched bric-à-brac: stuffed game-animal heads, old road signs, etc. Another casual dining trope that says, "Boil-in-bag food served here."—MCSJB
Dining for Dummies
An English-language menu that only captures a subset of the entire Chinese menu, usually featuring only Americanized dishes. This doesn't mean that Chinese restaurants with limited-for-dumb-Americans menus don't have good food, but I may never know if all they offer me is junk like crab Rangoon and General Gau's chicken. (Pointing at other customers' orders can help, but only until your next visit when you want to get that dish again.)—MCSJB
Tent cards, those little pre-printed cardboard pyramids on the table promoting a drink special (Hypnotiq Cozmos!), appetizer (Shrimp Poppers!), entree (Fettuccine Alfredo in a Bread Bowl!), or dessert (Mom's Homemade Chocolate Lava Cake!). They're a staple of national casual dining chain hellholes, and thus inspire foreboding.—MCSJB
Similarly: An insert for specials looks older than the regular menus.—HB
A menu with photos of the food (this mainly applies to traditional American places, as pictures of food at ethnic restaurants aren't always a bad thing). Usually the pictures are stock photos, which means they have nothing to do with the restaurant (unless perhaps the point is to show diners what a hamburger looks like). All they do is take up space on the menu, which may be the questionable goal of the restaurant.—HB
[In Italy, picture menus are usually accompanied by the words "Menu Turistico!" If that's not a sign to vamoose, I don't know what is.—Denv.]
First Impression (with your teeth)
Wonder-Bread-like dinner rolls with portion-control oleo pats served at an American-Chinese restaurant. Get ready for magenta spareribs and gloppy chicken chow mein.—MCSJB
Roots, Part 3
No ex-pats dining in a restaurant serving their traditional cuisine.—HB
[See: P. F. Chang's—Denv.]
Got it? Good. Now you’re ready for the Dining Deconstructionist’s Bonus Guide, by MC Slim JB (with yet more commentary by Denveater):
SIGNS THAT PEOPLE BELIEVE TO BE REVEALING BUT AREN'T
Reviews as Signage
A glowing review posted in the window. This is only useful if the review is recent and the reviewer trustworthy, not some pay-for-play schmuck like The Phantom Gourmet, or a faceless mob of Zagateers who might also adore P. F. Chang's. Further, some restaurants have been caught posting counterfeit reviews, using Photoshop to convert pans into raves.
Agreed: A “They love us on Yelp!” sticker might as well read, “We paid our monthly advertising bill!” As for Zagat, here’s a little tip from a former editor of the Boston/Cape Cod guides (yes, me)—a sticker reading “Zagat Rated” means, uh, the place has been rated. Likely iffily. If it had been rated highly, the owner would probably have opted to frame the whole review. And to underline Slim’s emphasis on recent reviews: I always do a double take when all the clippings and plaques are years old—who knows what’s changed since then? Case in point: Mare in Boston’s North End, which is lined with banners boasting major accolades—from 2006, when the legendary Marisa Iocco was in the kitchen. The current chef may well be a gem, but those banners don’t reassure me; they aren’t sparkling for him.—Denv.
Crowds—or the Lack Thereof
A full parking lot or a line stretching down the sidewalk. All this certifies is that the joint has connected with some lowest common denominator. As with amateur reviews on Yelp, unless you know the tastes of the enthusiasts, you can't trust the endorsement of the crowd. Most outlets of The Cheesecake Factory have nightly lines out the door, too.
No customers. Plenty of wonderful restaurants, e.g., East Boston's lamented Oran Cafe, never find a following, thanks to a bad location (rough neighborhood, hard to reach, no parking/public transit nearby, unpromising setting like a gas station), seedy physical plant, inept or nonexistent marketing, and/or sheer bad luck. Or maybe it's just really, really new. You may be the first to discover it, to truly appreciate and evangelize it.
Roots, Part 4
A match between the nationality of the chef and the restaurant's cuisine. There are excellent Japanese restaurants with Chinese chefs, swell Cajun restaurants with Vietnamese chefs, fine French restaurants with American chefs, fine molecular chefs who aren't from Mars. Conversely, many bad Italian restaurants brag about their Italian-native chefs. Non importa, amico mio.
01 April 2010
Shaming Lousy Tippers Into Better Behavior
- The check lands in front of you. You announce the check total. Everyone in the party throws in a wad of cash. Somehow the total doesn't cover the food and drinks, tax, and a decent tip (say, 18%).
- The check arrives, and everyone throws in a credit card. The restaurant does the division, either equally or to your specifications; each diner completes their individual check. Returning to the table to collect a forgotten item, you notice that the check on top of the pile includes a 7% tip.
Being a miserly tipper is a character flaw in my book, an impediment to friendship, and I eventually shun repeat offenders. I find it baffling when folks aren't ashamed about their cheapness and undertipping, but many are not. I suspect that some people undertip because they think their bad behavior is invisible: in the scenarios I outlined above, they stand a good chance of their skinflinting going undetected by their friends.
Enter a genius new solution: the split-but-still-communal restaurant check. (It's new to me, anyway: I wonder what the proper term for it is.) I got my first such check at dinner recently in a Boston restaurant. It works like this for a party of four splitting the check four ways. The check arrives, everyone throws in a credit card, the server runs them and returns with five copies of the receipt, which all look like this:
______________________________
Total: $200
Fred's Mastercard xxxx1234: $50
Tip: _____
Total: _____
Signature: _____
Jerry's Visa xxxx2345: $50
Tip: _____
Total: _____
Signature: _____
Louise's Amex xxxx3456: $50
Tip: _____
Total: _____
Signature: _____
Chloe's Discover xxxx4567: $50
Tip: _____
Total: _____
Signature: _____
______________________________
Everyone gets one copy of the receipt for their own records (that's four of the five copies). The last copy of the split-but-communal check is the restaurant's, and it must be filled out by each diner in succession. The tip you leave gets passed around; everyone after you sees it. (Signing last might let you get away with something, but you still risk being exposed if someone asks to see the check again, say, to "recheck their math".) It's harder to hide if you're screwing the server on the gratuity. Your bad behavior is far less likely to be invisible to your dining companions.
I love the idea of this new type of check splitting, and hope it catches on. It has the potential to shed a little sunshine on tightwads, perhaps shaming them into the humanly decent and socially customary tipping behavior they ought to be exhibiting. Lest we forget, restaurant server gratuities aren't just some nice-to-do-if-you-feel-like it, optional practice in the US. Quite the contrary: tips provide the lion's share of compensation to nearly everyone in the front of the house, including your server, other servers who help out, service waiters, buspeople, bar staff, and in some establishments, the sommelier, captain/headwaiter and/or manager.
For Massachusetts service workers who depend on tips, $2.63 is the typical hourly wage, a fraction of the $8/hour minimum enjoyed by most workers. Even worse, substandard tips bite servers twice: they are liable for taxes on a percentage of sales (which varies according to a somewhat complicated IRS formula based on the restaurant's past two years' credit and debit card receipts -- 15% is not unusual) even if you stiff them.
At the end of the day, I consider proper tipping not just the socially correct thing to do, but the moral one as well. I am hopeful that split-communal checks will nudge more restaurant patrons into the proper tipping habit. I wish more people had simply learned this as part of their upbringing, but many clearly haven't, and if social shame is what it takes to make them better restaurant customers and human beings, so be it.
*****
I've made some assumptions above, as follows:
- I assume that there is consensus at the table that the service was at least adequate, that any undertipping is out of cheapness, not a response to poor service.
- I'm also assuming that no one at the table is in straitened financial circumstances, that everyone can equally afford the cost of dining out, including tax and tip. One could argue that if you can't afford to pay your fair share at the chosen venue, you shouldn't be dining there, but that is a more complicated and delicate scenario than the one I'm addressing here.
- I take it as given that there will be unintended consequences to this new check type, like what happens when everyone in the party is a cheap d-bag. In such a case, it could backfire: the first Scrooge might validate everyone else's rationalizations of their own penny-pinching. On the other hand, it might drive a bunch of hedge-fund guys to try to outdo each other with the size of their big swinging tips. I can live with that; I just wonder what other unanticipated outcomes might arise.
- My examples assume that you usually play it loose when dividing checks, that you don't sweat paying for your friends' five extra cocktails or foie gras appetizer. Why wouldn't you care? Because at some point, you have been or will be the more extravagant eater/drinker. Some folks like to break dinner checks down to the cent. My friends and I like to skip the niggling at the end of a nice meal and just divide by round numbers – we figure it all comes out in the wash. Occasionally, we may do more math, e.g., to ensure our teetotaling friends don't have to subsidize our alcohol costs. But that only affects the pre-tip amount. Whether you divide evenly or itemize down to the blue-cheese-dressing upgrade, everyone still has to tip like a mensch.
25 March 2010
Go Read Denveater's and My "Menu Writing: The Good, The Bad, The Excruciating"
Denveater and I start by expressing admiration for a few restaurant menus that rise above the great bloated bulge of the unextraordinary. But mostly we have fun busting on less-careful restaurateurs, servers, and industry pundit types for their fumbling and bumbling with menu prose, food item pronunciations, and usage of cooking terms. Here's a sample:
"antipasta for antipasto -- I heard this recently on the Boston-local TV restaurant 'review' show, The Phantom Gourmet. I wonder: if you were to order the the antipasta and the pasta and they arrived at the same time, would the universe explode?"
We had a ball writing this piece; hope you enjoy it, too!
27 February 2010
27 Really Terrible Boston Restaurant Names
I'm not just talking about the widespread misapplication of bistro and trattoria, though that annoys the deuce out of me. Properly used, those terms denote rather specific forms of relatively humble restaurants in France and Italy, but in the USA, they're abused to mean practically anything. In Boston, they mostly get slapped on places that are too fancy and expensive to fit the traditional usage, and the offenders on that score are too numerous to mention. Rather, I'm here to cite the garden-variety-stupid, the what-the-hell-were-you-thinking, the where-were-your-friends-when-you-picked-that kind of restaurant naming awfulness.
So, herewith are a few notably bad Boston restaurant names from my personal Hall of Shame:
- Mooo... -- A romantic luxury steakhouse making a cutesy, lame joke at cows' expense? And WTF kind of omission does that ellipsis represent? Maybe, "Mooo..., despite the tee-hee name, is located in XV Beacon, a $500-a-night Beacon Hill boutique hotel, and is every bit as costly and pretentious as you therefore might expect.”
- Prose -- Actually a pretty good chef-owned small restaurant in Arlington, but the name leads you to expect the prosaic, not the lyrical, on the plate. This bit of self-sabotage is matched only by the chef's famously grumpy attitude toward customers.
- Blunch -- A terrific little South End breakfast/lunch place that sounds uncomfortably close to onomatopoeia for vomiting.
- KO Prime -- Winner for Most Ironic Name, as this expensive Downtown hotel steakhouse does not serve prime-grade beef, but the same choice-grade meat you can buy plastic-wrapped in Styrofoam trays at Johnnie's Foodmaster.
- BOKX 109 -- "I know, honey, let's go to that cheesy 'Vegas-style steakhouse' in Newton named after a slaughterhouse term for a carcass container." “Oooh, yum-o!”
- No Name -- The retirees on cut-rate package tours dining by the busload at this Waterfront tourist trap of a shore-food joint probably don't appreciate the dull irony of this moniker.
- Basta Pasta – You'd think a pasta specialist would want to signal its abundant portions. "Nope! We're just Enough Pasta!”
- Big Papi's Grille –Red Sox slugger David Ortiz is one of the most lovable sports personalities in Boston history, in no small part thanks to his epic contributions to ending the local nine's 86-year championship drought. But I think it was a mistake to telegraph his involvement in this place, as anyone with a lick of dining-out experience knows that restaurants owned by athletes usually underwhelm. Predictably, the reviews have been mediocre.
- Strip-T's – It's hard to bust on a modest indie restaurant in Watertown, the kind of place that serves good American food with nothing over $15, but that name makes me gnash my teeth. Nobody equates hoochie dancing with fine dining.
- Chung King Rick's Cafe -- A pitiable Billerica brown-sauce American-Chinese restaurant/townie bar, filled with customers who seem equally desperate for and hopeless of escape. "Of all the greasy-eggroll joints in all the towns in all the world, she walks into mine."
- Boloco – This small local burrito chain didn't bother me until a fellow Chowhound pointed out that the name can be read as “bollock-o”. I'll wager that, despite the current rage in Boston for offal, the owners weren't trying to evoke the image of bull testicles. (The true etymology isn't much more appealing, an abbreviation of “Boston Local Company.” Bleh.)
- uBurger – Actually a not-bad pun in the making (the German “über”, indicating superiority, crossed with “burger”), but nobody pronounces it as anything but “you-burger”.
- Violators of my “dubious possessives in restaurant names” bugbear -- I documented this nagging peeve of mine on my blog entry, "But There Is No Mr. L'Espalier!". To quote that essay: “Is there really a Mr. Soya at Soya’s? Does a Ms. Zebra sit on the board of Zebra’s Bistro? I’d love to believe there’s a Pepper Sky running Pepper Sky’s Thai Sensation – she sounds like the star of a 1960s TV show about a secret agent who favors Mod fashions – but I suspect the truth is duller.” Add Harvard Square Spanish/South American/Central American whatsis Conga's to this shamefully growing list.
- Island Hopper – A pretty passable Back Bay restaurant with a fun pan-Asian menu, but I wonder whether its Indonesian owner is aware of the usage of "hopper" in some quarters as slang for “toilet”.
- Mamagoo's – Why call out a humble Fresh Pond sub shop? Because it used to be called “Mr. Magoo's”, presumably until it got a cease-and-desist letter from the lawyers at Columbia Pictures, which owns the old cartoon character. Change one letter, drop a period, and voila! You're no longer violating copyright law -- now you're “Mamagoo”. Um, ew.
- Smoken' Joe's – I haven't tried this Brighton barbecue joint yet, but I cringe at that misbegotten spelling. I have to assume that “Smokin'” was taken, but that alternative looks dumber than Snooki.
- Stork Club – I imagine this South End spot would like to attract the same multi-racial clientele that flocked to its predecessor, Bob's Southern Bistro. Guess it overlooked the fact that the original Stork Club, one of New York's most famous cafe-society nightclubs, was notoriously inhospitable to African-American celebrities. Oops. (Tip of the hat to esteemed fellow Boston Phoenix restaurant critic Robert Nadeau for spotting this unfortunate irony.)
- Thaitation – A fine little Thai storefront in the Fenway with a nearly nonsensical tongue-twister of a name. What does the “-tation” stand for? Citation? (Might make sense, given the nearby parking situation.) Mutation? (Not so appetizing.) A play on “titration”? (Ugh: not a chem lab term!) Puzzling.
- Pu Pu Hot Pot – A serviceable, very reasonably priced American-Chinese place in Central Square, but honestly, do we need to give twelve-year-olds another reason to snigger?
- T.J. Scallywaggle's -- Winner, Cognitive Dissonance Division. Sounded like the kind of hideous chain restaurant that serves Steak Quesadilla Towers and Shrimp Poppers, was actually a vegan pizzeria. Its also-a-vegan-pizzeria successor Peace o' Pie may have a groaner of a pun for a name, but at least it's consistent with the presumed leftie-activist sensibilities of its owners and customers.
- Apocrypha – As the name suggests, this extremely precious Needham restaurant has since been expunged from the canon of still-operating establishments.
- INQ -- An awful Newbury Street restaurant with an equally-awful name, though not as gobsmackingly imbecilic as its successor, Luigi and Roscoe's @ INQ (also mercifully closed.) The legacy of naming inanity in this location continues to this day with Cafeteria, which reflects the owners' mistaken impression that putting air quotes around the name of a would-be chic hangout serving $12 Pineapple Cosmos is ever-so-fascinatingly droll.
- Moby Dick – I'd originally guessed that this Persian kabob joint near Symphony Hall was a seafood place in its prior incarnation, and the owners simply were too cheap to get a new sign. Wrong: it turns out there's a famous restaurant in Tehran by this name, which also inspired the popular DC-area Moby Dick House of Kabobs chain.
- Bull McCabe's -- The name of this sweet little Irish pub in Union Square (Somerville) sounded to me like the kind of casual-dining hellhole that Anthony Bourdain would call "TGI McFunster's". This just proves I'm not so well-read: in fact, it refers to the protagonist of beloved Irish author John B. Keane's play The Field.
- Lord Hobo -- Several friends urged me to flay the name of this Cambridge beer-geek bar for verging on mocking the homeless, but I consider it a different animal. To me, it evokes a quaint, possibly rural British pub, echoing an ancient English tradition of consciously quirky public-house names. Further, I admire its marketing effectiveness: the name alone has engendered a lot of discussion, which I'll speculate was partly the owner's intent. In other words, deliberately vs. unintentionally unseemly is a non-trivial distinction.
12 January 2010
From the Archives: Five Reasons to Dine at the Bar
FIVE REASONS TO DINE AT THE BAR
by MC Slim JB
[originally published as the cover feature of the June 9, 2005 issue of Stuff@Night]
As a longtime Bostonian who loves to dine out, I struggle with conflicting goals. I want to eat well, but can’t afford to patronize luxury establishments every week. Fast food is cheap and tasty, but I hate the nausea and regret a half-hour later. One of my best strategies is to frequent mid-priced places and dine at the bar. It’s low-fuss, you often get better food and service, and it’s friendly and fun, especially if you’re dining solo.
My Belly Doesn’t Need Ms. Right; It Needs Ms. Right Now
There are few civilized pleasures as sublime as the two-hour-plus weekend prime-time dinner. Consider Union Bar and Grill, one of the South End’s sleeker, more well-oiled dining entertainment machines. Sliding into a glossy banquette for a Friday 8pm reservation, the four of us are a little dressed up and a lot revved up. We kick off with expertly-made cocktails, dulling the keen edge of hunger with the gratis cornbread and excellent butter.
We uncork a Chianti Classico to go with appetizers of short ribs, beet salad, and chorizo-and-corn risotto. Next, we attack entrees of lamb rack, pork tenderloin, roast chicken, and codfish. We pause a bit to take in the scenery before lingering over a five-item cheese plate with perfect accompaniments, washed down with a couple of glasses of port and an espresso or two. By the time 11pm rolls around, we’ve passed an entire languid evening of very pleasant food and solicitous service, amplified by a little hot-spot atmosphere, for a mere $350.
While lovely, this pricey scenario doesn’t quite play on Wednesday night, when it’s just two of us wandering into Union at 9pm, looking not quite daisy-fresh in rumpled work clothes, feeling irritable with stress and hunger. This moment calls for our light, tight, weeknight strategy:
- Pass on the hosts’ offer of a ready dining room table in favor of bar seats.
- Get a beer, a glass of wine, and two sandwich plates – a hefty Rueben and an Andouille-flecked hamburger with excellent frites. Appreciate the real care in the preparation (a burger actually cooked medium rare as ordered, and mmm, those frites).
- Wrap it up in under an hour, for about $50 including tax and tip.
- Feel good about minding our mid-week budget, avoiding delivery of bad Chinese or pizza, and not dreading the alarm-clock detonation we face in a few hours.
- Congratulate ourselves on being frugal, canny urban diners-at-the-bar.
My Folks Told Me Never to Talk to Strangers
There seems to be an unwritten rule at fine dining establishments in this town: you don’t chat much with nearby tables. Near as I can tell, there are two exceptions: 1) wishing someone a happy birthday or whatever occasion was just signaled by a candle-lit dessert (and hopefully, not a song); and 2) asking them what enticing plate just arrived at their table, so you can order it, too. At best, any other topic is likely to get you a look of polite forbearance that is clearly two seconds from curdling into disdain. We don’t mind looking at the pretty strangers next to us, we just don’t want them talking to us.
If you crave a little bonhomie with your steak-frites, you’ll have to dine at the bar. (This also applies to the comparatively rare communal table, but we’ll save that one for another time.) Maybe it’s that you are sitting close, or have better access to the social lubricant of alcohol, but bar diners converse far more easily than their dining-room counterparts.
Consider my recent visit to Dedo, a year-old little sleeper of a New American restaurant near Park Square. I come looking to sample the cuisine of its new chef, Jason Santos, whose work I admired at Tremont 647. Dedo serves some great-looking small plates in the bar, but not in the dining room. I love the Spanish custom of nibbling tapas early in the evening, so I opt for the bar.
It isn’t long before the parade of little bites I’ve ordered gets my neighbors sharing dining-out stories with me. Everyone oohs at my “cappuccino” of sweetbreads and black truffles in a stiff sauce and a blanket of chestnut foam, served in a china latte cup. Despite the precious presentation, it’s a rocking little stew, a minor symphony of richness and slightly spongy textures. I marvel at the deviled eggs (here, done with tuna sashimi for filling, with nary a hint of mayonnaise), and recall other favorite versions (Mom’s, which hews to the circa-1960 Good Housekeeping canon, and Oleana’s, which adds poached tuna and olives to the filling.) A businessman from L.A. boasts of the dining palaces out West he’s visited while chasing the perfect poke (pronounced “pokey”), a raw tuna salad of Hawaiian origin – he rates Dedo’s very highly.
While we talk mostly of food that night, the scenario echoes a thousand similar moments I’ve enjoyed: a few strangers holding a friendly debate over dinner on the finer points of baseball, movies, music, drinking, and/or the attractiveness of the bar’s other patrons. What’s nearly taboo in the dining room is welcome in the bar. I’ve made many pleasant acquaintances and business connections this way, enjoying what might otherwise have been a dull hour or two. Actually interacting with your fellow man: it’s one of simplest and most accessible pleasures of dining at the bar.
The Best Server in the Room
In a handful of places in Boston, the bartender is such a multi-talented, genial host that you hate to hazard the dining room. Joe Carbonaro at Caffe Umbra is one of these, the rare barman who can deftly juggle responsibilities -- mixologist, wine steward, waiter, busboy, raconteur, and confidante -- and make it look easy, with grace and aplomb, like a professional athlete.
I rate him the best pure bartender in the South End (no faint praise -- there’s a lot of talent with shakers nearby): he just plain pours a beautiful drink. He crafted the restaurant’s signature cocktail menu, placing his own stamp on the classics, like a Negroni punched up with Punt e Mes. He’s on intimate terms with the wine list, quick with thoughtful food-and-wine pairings, slow to push the most expensive stuff, able to hold forth on esoteric dessert wines. That’s in between making drinks for everybody in the place, and serving dinner in the bar.
Joe approaches the food side of the job with similar seriousness and relish. He’s a subtle and effective salesman for Laura Brennan’s innovative rustic Italian and French cuisine, telling you exactly what he loves about each dish. He shows a Sicilian-American’s appreciation of the simple, beautiful ingredients on most plates here, like the asparagus shoots that accompany a torta appetizer. Despite a trim frame, he affects a gourmand’s lust for the pastry chef’s work. “You didn’t order this, but you have to – it’s off the charts”, say Joe of one of several nightly homemade ice creams, a melon-Sambuca number. We trust him, despite the unseemly combination. He’s right: it is spectacular, with a big upfront melon zing that fades almost completely to make way for an extended anise finish. Strange and utterly wonderful. Thanks, Joe!
Not to knock the dining room staff at Caffe Umbra; I’ve eaten in the back many times, and they too are skillful, polished and personable. But they’re not as much fun to watch work, and aren’t in the same position to regale us with stories about neighborhood goings-on. The wait staff doesn’t have the dedication to the art of tippling to solicit patrons’ opinions on the latest crazy super-premium liquor to hit the market (anyone for a sample of the new cherry-flavored rye?). If it’s Joe’s night off, or there are no seats at the bar, we head someplace else. We can barely imagine eating any other way there anymore.
The Food Here Sucks, Let’s Eat at the Bar
My beloved is giggling at a laptop in the next room. “What’s so funny?”, I call out. “Oh. My. God. Have you seen the glamour photos of Todd English on toddenglish.com?” “Yeah,” I reply: “Don’t hate him because he’s beautiful. Hate him because he’s too busy flogging his latest casino venture to stand at a stove in the town that put him on the map.”
Maybe that’s not fair; Todd probably does don a toque occasionally hereabouts, but I know few once-rabid fans like myself who aren’t in mourning for the days, now more than a decade past, when he was the deserving, white-hot focal point of the Boston fine-dining scene. The Charlestown Olives created some of the most exciting food I’d ever seen, and served it up with real verve, the kind of experience for which we’d tolerate a hateful no-reservations policy and two-hour waits in the packed bar. Currently, that kitchen cranks out obviously premade, not-always-fully-reheated appetizers to a crowd of undiscriminating tourists. Latecoming locals must wonder what all the fuss was about.
Worse still are lackluster outliers of the English empire like Bonfire, a steakhouse that has Todd’s brand but none of his formidable virtues (I’m talking about cooking, not marketing.) My several underwhelming meals here have featured grotesquely oversized slabs of over-charred pork and beef, brought by staffers who seem mightily self-impressed for no reason related to their actual service skills. I think the dining room looks fantastic – I’ll admit to a soft spot for that Phillipe Starck-designed bordello vibe -- and I admire the wine list’s South American depth. But the food regularly disappoints, at really high prices. I just kind of hate it.
But I join Bonfire’s often-lively bar scene on occasion, resisting the staff’s insistent promotion of their over-sugared travesty of a Caipirinha. To my bemusement, the same kitchen that fails in the dining room succeeds in the bar, where it serves up lip-smacking tacos and small plates like tempura green beans. Even better, you can get these nice-priced gourmet snacks at an hour when few places in the Back Bay are still hopping (till 1:30am Wednesday through Saturday).
I haven’t forgiven Todd for big-timing his local former devotees. But late-night grazing at Bonfire’s bar does help me to forget for a moment how success spoiled a one-time favorite. “Gimme an El Tesoro Plata margarita straight up, please, and some smoked-duck taquitos -- hold the Vanity Fair spread.”
Don’t Look at the Pitiful Lonely Freak -- Maybe He’ll Go Away
Business travelers, stop me if you’ve heard this one: after a long workday in a strange city, you let your hosts go home to the bosom of their families for dinner. You’ve done enough homework to dodge the room-service turkey club: trusted local sources have pointed you to some worthy restaurants. A quick taxi ride later, and you’re greedily surveying an interesting menu, proud to be an intrepid, globetrotting epicure.
But before the appetizer arrives, you notice the unwelcome glances. That mooning, hand-holding couple across the aisle give you matching tight smiles that say, “Someday, modern medicine will cure your scrofula or whatever it is that keeps you in your sad prison of one.” The wary glares from the next booth’s klatch of sharply-turned-out young professional women send a rather different message: “Look at us again, pervert, and we’ll stone you to death with our teeny cellphones”. Mercifully, you have a paperback to bury your nose in, thus avoiding further eye contact.
Now the weird part: the next time you’re out to dinner in Boston with a group of your attractive friends, you espy some poor benighted soul at a table for one. And despite having walked several miles in those moccasins, your first thought is, “Oh, the poor leper! Why didn’t the maitre’d just lead her quietly out back where she could shoot herself?” Remember this moment the next time you’re out on your own. Preserve your dignity, and avoid harshing the buzz of diners who are trying to share laughter and witty conversation as well as fine food and drink. Eat at the bar. You already have enough other good reasons to do so. FIN
N.B. After this was published, women friends of mine pointed out that solo bar dining doesn't work nearly as well for women as men -- that unwelcome attention from boys on the prowl is often an unfortunate consequence of sitting at the bar without a companion. Shame on me for not considering this issue and mentioning it. (It was my first feature.)
N.B. 2 Special thanks once again to Scott Kathan of Stuff@Night for plucking me from the ranks of amateur reviewers on Chowhound.com and giving me my first shot at writing professionally! I've published hundreds of pieces since, and now write food/drinks features and two Boston restaurant-review columns (On the Cheap and Food Coma) for The Boston Phoenix and Stuff Magazine. See my blog for links to most of my professional work.
21 December 2009
The 2009 Devil's Dining Awards
- Best new cocktail trend. Authentic Tiki drinks. Forget about Scorpion Bowls at the Hong Kong and Mai Tais at suburban Polynesian restaurants: craft cocktail bars like Drink and Eastern Standard are reviving the authentic, 30s-vintage Tiki-bar mixology of Don the Beachcomber and his heirs. This is not a trivial endeavor, requiring house-made infused syrups, fresh juices, and many obscure spirits and non-alcoholic ingredients, including a battery of unusual rums, pimiento dram, Cherry Heering, Velvet Falernum, etc. But the results are breathtakingly complex, beautiful, and potent. Kitsch plus craft equals serious fun.
- Worst new cocktail trend. Bars aping the trappings of craft cocktail bars and speakeasies but forgetting to bring the craft. Golden Age cocktails on your drinks menu, Prohibition era décor, and passwords at the door aren't enough. Building a real craft cocktail program demands training, hard work, study, and commitment, much like a fine-dining kitchen. Here's a hint: if you don't know how to consistently make a decent Sazerac, what glass it should be served in, why you might use Cognac instead of rye, and why the hospitality with which you serve it is as important as how well you make it, you're a faker with a very short shelf life. Here's another hint: if local cocktail maven Lauren Clark of the inestimable drinkboston.com isn't writing favorably about you, you probably suck.
- Saddest budget-restaurant closings. Oran Café, a homestyle Moroccan restaurant in East Boston that only lasted for an eyeblink; Uncle Pete’s, a fine little purveyor of barbecue in Revere that could not survive its owner/pitmaster's passing this year; Rangoli, the Allston restaurant that introduced dosas and other South Indian specialties to Boston; Reef Café, a fantastic Syrian joint in Allston that was the definition of family restaurant: mom in the kitchen, son out front; and Poppa B’s, the Mattapan soul food standout that served Boston's best fried chicken (and by extension its best chicken & waffles) – but at least will survive as a Codman Square takeout place.
- Worst trend for occasion diners. The death of the restaurant dress code. Nowhere in Boston does this hurt worse than at L'Espalier, whose new landlord, the Mandarin Oriental Hotel, nixed a longstanding jackets-required rule. You can now spend $400 commemorating your silver wedding anniversary while staring at a table full of louts bedecked in Ed Hardy ballcaps, t-shirts, jeans and sneakers. One hopeful counter-trend, as recently reported in a New York Times feature, is that a younger generation, taking cues from pop-culture touchstones like Mad Men, is finding that a slightly nattier style distinguishes them favorably from older schlubs who can't be bothered to don a jacket. Here's hoping that inclination gains momentum: no one needs to see tracksuits and hoodies when they're dropping a bundle on a big-number birthday dinner.
- Local restaurant blog of the year. The tandem of Boston Restaurant Talk and Boston's Hidden Restaurants, a trove of restaurant reviews, discussion boards, and news of Boston-area restaurant openings and closings. Required reading for anyone obsessed with finding (and writing about) hidden gems in Greater Boston. Marc also does a great job of covering restaurants in lesser-known stretches of New England beyond the 128 beltway.
- Proof that the South End is over. The March arrival of Stephi’s on Tremont, an injection of bleached-blond Newbury Street faux-glamour into a once-colorful ‘hood already overrun with white-bread Chads and Muffys. Meanwhile, atmospheric inky-hipster hangout Pho Republique, an original trailblazer on now-restaurant-lined Washington Street, closed after eleven years of upholding the neighborhood's artier, funkier, more multi-culti heritage. Sic transit gloria.
- Best replacement for a departed star. Trina’s Starlite Lounge. Cambridge and Somerville heshers and hipsters alike lamented the death of the Abbey Lounge, a unique hybrid of townie dive and live indie-rock club. Then an all-star lineup from renowned neighborhood-bars-with-great-food (like Silvertone, Highland Kitchen, and Audubon Circle) stepped in to create a retro-cool haven of lawnmower beers and casual Southern-inflected cuisine. Manny, I mean, Abbey Who?
- Nose Cut Off, Face Spited Award. To the former landlord of Bella Luna, the Milky Way Lounge & Lanes, and Zon’s, whose 85% rent increase convinced Bella Luna and the Milky Way to relocate (sans tenpin lanes) to a splendid new space in The Brewery complex, and forced Zon’s out of business. Cunning revenue-enhancement plan there, fella.
- Best use of a potato (tie). Tater tots at Garden at the Cellar and potato pancakes at Café Polonia. The lowly kiddie-meal croquette and the usually-soggy hash brown get exalted treatment at these two underpraised spots. In both cases, the result is ungreasy, crunchy outside, creamy inside -- tasty enough to mitigate a thousand freezer-case insults. Spuds got respect.
- Jean-Paul Sartre Memorial “Hell is Other People” Award. To Lord Hobo, for the licensing tribulations it endured from its abutting neighbors and the City of Cambridge, who apparently believe that all bars should close at 10pm and only serve food. We presume these folks have forgotten the Windsor Tap, the frightening drug bar that used to occupy the spot where Lord Hobo now serves fine food, classy cocktails, and what may be Greater Boston's best lineup of craft beers. Ingrates.
- Foie Gras Poutine Award for Extraordinary Food in an Unlikely Setting. To Pupuseria Mama Blanca, a superb little Salvadoran joint in a remote residential corner of Eastie, further camouflaged by operating in a space that looks like someone's house. Easy to miss it, but don't.
- Best actual poutine. The so-called “mix grill sausages” at Pops Restaurant in the South End, which tops beautiful hand-cut fries with cheese curds, short ribs, and sausages of rabbit, duck and wild boar. With too much quality in the ingredients and refinement in the preparation to be mistaken for the classic cheapie Québécois drunk food, it still hits all the requisite animal-fat-laden, guilty-pleasure notes. Fernet-Branca, please!
- Most Biblical disaster. The January fire that destroyed an entire block of beloved independent restaurants: Thornton’s Fenway Grill, Umi Japanese Cuisine, Sorento’s Italian Gourmet, The Greek Isles, Rod Dee Thai II, and El Pelón Taqueria. The fact that no one was hurt is small comfort to devastated owners and bereft locals. If there is a God, he’s an angry God, one who probably dines at Applebee’s. (Some faith-restoring news: a long-delayed rebuilding program for the block is apparently back on track.)
- Most lopsided hotness-to-skills ratio. The bar staff at Whiskey Park: undeniably fetching, but seemingly hired with mixology experience optional. With luck, your stylin’ barmaiden’s $300 hairdo, bewitching décolletage, and almost hoohoo-level hemline will distract you from the fact that your $14 Manhattan is as warm as bathwater, and possibly made with gin.
- Tom Brady Award for Best Upgrade at a Position. To Coppa Enoteca, the Italian small-plates spot that just opened in the South End in the former home of The Dish. The latter was a lovable but uneven little neighborhood joint that eked out an existence from its great patio and spillover trade from the Franklin Café across the street. Judging from the consistently amazing food (with house-made salumi and pastas a highlight), terrific cocktails (making the most of a beer/wine/cordial license), and early patronage by seemingly every chef in town, it's hard to imagine how Coppa's team of Ken Oringer (owner), Jamie Bissonnette (chef), and Courtney Bissonnette (GM) doesn’t repeat its flaming success at Toro.
- Most deserving of a wake-up call. Any restaurant in 2010 that still has a busy, gimmicky, Flash-heavy website. If you have a slow-loading video for a top-level landing page, your web designer has sold you a bill of goods: Web surfers have hated that hokum for ten years now. If diners can't access it on an iPhone or Blackberry, your whizzy, music-playing, over-animated website is putting you behind the times – and deflecting potential customers.
- Smartest decision by a big local chain. Legal Sea Foods' hiring of Patrick Sullivan, former owner of The B-Side Lounge and a major progenitor of Boston's craft cocktail revival, as its beverage program manager. That's good for Legal, and good for anyone who wants to see serious cocktails brought to a wider audience.
- Wrong Place, Wrong Time Award. To Guillaume Schmitt, food/beverage manager at Sensing Restaurant, the Fairmont Battery Wharf's pricey, pedigreed French restaurant, who greeted a guest wandering around the bar looking for help with a snarling “Go wait back at the front door!” That guest turned out to be Mat Schaffer, the Boston Herald's lead restaurant critic, who duly name-checked Schmitt to lead his review of Sensing. Oopsie.
- Most wished-for return. Copley Square's charming food stand Jack & the Bean Bowl, which brought some much-needed al fresco deliciousness to the stodgy and street-food-averse Back Bay. Their summertime run of serving up fresh, tasty, cheap bowls of vegetarian and vegan beans, rice and fixings was way too brief. Come back, Jack!
- Pimpin’ Ain’t Easy Award. To the Brothers Andelman of Phantom Gourmet fame (Dan, Dave and Mike, a/k/a Smarmy, Greasy, and Bobbleheady), for their lucrative whoring on behalf of their TV show’s advertisers. This kind of naked money-grubbing ineptly fig-leafed as unbiased reviewing might be easier to take if the boys could authoritatively discuss anything that wasn’t “ooey-gooey, smothered with cheese”.
- Best doubling of menu options. The new charcoal-grilled pastrami sub at Speed's Famous Hot Dog Wagon, which before served only a hot dog, albeit Boston's best hot dog. Grilling makes this sandwich a bit lean for deli purists' tastes, but terrific pastrami from Newmarket Square neighbor Boston Brisket Company helps. We'll be keeping our ear on the rumor that Speed's may seek a permanent home in a South End storefront, which would make its fabled street food accessible to many more Bostonians.
- Most embarrassing bit of Bostonian provincialism. The pitiful hand-wringing accompanying the news that legendary restaurateur Danny Meyer might convert the Pink Palace, a shuttered Boston Common restroom, into a Shake Shack. Sample objections: “He's from, gasp, New York!” “We call them 'frappes', not 'shakes'.” “We need something 'Bostonian'” – never mind that the competing proposal is from a one-time operator of a failed New York restaurant whose theme-parky concept includes hawking “Freedom Trail ketchup”. Forget about doing actual research on Meyer's reputation for restaurant hospitality (on which he literally wrote the book), sustainable sourcing, and upstanding citizenship in the neighborhoods in which he operates – let alone actually sampling the food that his much-admired kitchens produce. How did we get our reputation as unworldly, navel-gazing bumpkins, again?
- Cleverest new street-food concept. Clover Food Lab, a vegan/vegetarian food truck for people who aren’t vegetarians or vegans. With the vivid flavors of Clover’s sandwiches and salads, nobody seems to miss the meat, and its fresh-baked popovers and hand-cut fries are shockingly good.
- Funniest unattributed restaurant criticism. Found in TV ads for Strega, in which owner Nick Varano continues a longstanding promotional campaign based on third-rate mobster-wannabe shtick that leans heavily on paid-for endorsements by bit players from kaput-in-2007 series The Sopranos. The hilarity stems from one TV spot in which Verano claims, “Shtrega serves what some people call da bes' Italian food in da city." This conveniently ignores the large body of professional and amateur critical opinion that calls Strega's décor hideously kitschy, its Italian-American fare thuddingly average, and its prices breathtaking, e.g., $43 for a veal chop. There's “some people”, and then there's “some other people”.
- Best tribute dish. Short-rib tacos at Myers + Chang, which accurately mimic the phenomenal flavor of Kogí truck tacos, the L.A. street-food sensation. Unlike many of its upmarket-taco competitors in Boston, M+C has memorized a crucial page from the taco-truck handbook, the one that specifies two tortillas per taco to avoid a drippy, disintegrating mess. And like Kogí, M+C tweets a lot, though arguably this seemed hipper before nine hundred other Boston restaurants got on Twitter, too.
- Gigantic Balls Award. To Barbara Lynch, for moving forward with plans for a springtime opening of Menton, her empire's new flagship restaurant in Fort Point. This luxury establishment will feature Italian cuisine, French rigor in the preparation and service, and eye-goggling prices: $85 for a 4-course tasting, $145 for a 7-course tasting. The online kibitzers seem evenly split between “That's insane in this economy” and “If anyone can make a success of it, Lynch can.” Me, I'd welcome another occasion-dining venue in Boston that isn't a steakhouse and maybe asks guys to wear a jacket. Whichever camp you fall into, you have to admit: gigantic balls.
- Little Guy Triumphs Award. To South Street Diner, for successfully defending its right to operate 24 hours a day, something it has done since 1947. Rich-jerk owners of nearby luxury condos, newcomers to the diner's Leather District neighborhood, tried to crimp its hours to 2am but couldn't turn back the tide of popular support. Moral: folks that crave perfect silence shouldn't move to dense urban neighborhoods.




